5

Very good people

5

Excellent service - can't thank Ernie and his staff enough. We're traveling the country and had some problems with our trailer and called ahead to schedule an appointment with Ernie. We got there expecting to get an estimate but they were able to repair our issues as they had the parts available. End of the day we were back on the road. They were very understanding of our situation with travel schedule, etc and worked us into their schedule. Highest recommendation.

5

they did great really like the detail in your report of inspection. I will be back again! Thank you Tony

5

Terrific experience my first two days of using Ernie's service! Worker Darren (or Daryl) came right to my small trailer to examine my worn-out hitch & let me look under to see what was wrong. We discussed options and ended up deciding to use a receiver lifter (forget it's proper name) & put an entirely different hitch on. Parts sales clerk/scheduler was knowledgeable, polite, and called me after she looked up some prices later on. Office has AC, too!, and a restroom & well-keot waiting area. Took trailer back in on the designated day and within 24 hours, new hitch welded on & painted & new better tongue jack, all painted. I thought price was reasonable--about $1,020-- for something that required welding. I'm now going to get new electrical plugs for my trailer lights & I'm sure they will do a good job. However, I'm a little less enthusiastic this time around paying $400ish for something I could probably do myself. Nonetheless, 5 stars!

Hi Coral, Thank you for sharing your detailed experience with us! We're delighted to hear that our team provided excellent service by examining your hitch and discussing the best options with you. Our entire team strives to ensure a smooth and informed process for our customers. It's great to know you found our facilities comfortable and appreciated the quality of our work. We understand your concern about the cost of the electrical plugs, and we assure you that we aim to provide fair pricing for all our services. Your trust and 5-star rating mean a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Ernie's!

- Ernie's Inc
5

Clear communication, timely repair. Thanks.

Thank you for your kind words, Anonymous! We're thrilled to hear that our clear communication and timely repairs met your expectations. We appreciate your feedback and look forward to serving you again in the future.

- Ernie's Inc
5

Thank you, Ernie, for doing a thorough inspection of my trailer to find additional repair items. I am happy with the work your shop has done and would recommend Ernie's to my friends. Other shops I had spoken to would not have been as thorough.

Sandra, thank you for your kind review! We're glad to hear that Ernie provided you with a thorough inspection and that you were satisfied with the work done. We appreciate your recommendation and look forward to serving you again in the future!

- Ernie's Inc
5

Very helpful and did an excellent job. I would recommend Ernie’s to anyone.

Hey Dusty! Thank you for your kind words! We're delighted to hear that you found our service helpful and that we did an excellent job. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thanks for choosing Ernie’s!

- Ernie's Inc
4

I think Ernie's does great work and the staff is very friendly. My only issue is the lack of updates. I always had to call for any update due to lack of communication. With that said, I will certainly use them again.

Hi James, Thank you for your honest feedback! We're glad to hear that you appreciate our great work and friendly staff. We apologize for the lack of updates and understand how important communication is. We'll work on improving this aspect of our service. We're grateful for your continued trust and look forward to serving you again. Thank you for your support!

- Ernie's Inc
5

Best RV service I have had in years.

5

Ernie's is always prompt getting my trailer in, and always quick getting my trailer back to me, with the work done well and problems solved. Thanks!

Hey Leslie! Thank you for your kind review! We're glad to hear that you appreciate our prompt and efficient service. Ensuring your trailer is returned to you quickly and in great condition is our top priority. We're always here to help with any issues you may have. Thanks for choosing Ernie's!

- Ernie's Inc
Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.