We took our 2017 Newmar Ventana to Ernie's for a service before we hit the road for a 2 month trip. Unlike many of the dealers in Washington, Ernie's has no affiliation with any manufacturer. They took the coach in and came back with a list of items that they recommended we address, including photographs of the issues they had identified. Before I committed to getting them fixed, I had the RV inspector who inspected our rig before its purchase look over the estimates from Ernie's. He was very impressed by the report that we got and advised me to go ahead with all of the remedial work that had been identified. When I called around to get some pricing comparisons from other places, there were lower options, but I was not comfortable with the quality of the work I would get. I had Ernie's do all the items that needed attention and two months later, sitting in the rig at a campground near Zion, I am very happy with the quality of the work done. Yes, it was expensive, but it was well done work and they worked well with us to get it done in time for our trip. We will definitely be taking our rig back to Ernie's for all future maintenance work.
Hi Bruce! Thank you so much for sharing your experience! We're thrilled to hear that you had a positive interaction with us at Ernie's. Providing thorough inspections and detailed reports is a top priority for us, and we're delighted that it helped you make informed decisions about your RV. Your satisfaction with the quality of our work and our commitment to meeting your timeline means the world to us. We look forward to welcoming you back for any future maintenance needs. Safe travels on your adventures!
- Ernie's Inc