was supposed to take one day. end result was it took 5 days all because no one took the time to check the parts order. The ordered box was not opened until it was time to work on the motorhome. would of been so much better if someone would of checked the order to ensure everything was ready. Ernie himself called me 4 times to apologize that it was going to take longer. nice people, good service, just need to prepare better. First only 2 out of 4 shocks were received, then only 1 out of the two that were ordered were received. All added up to additional days waiting for parts. Gotta inspect what you expect.