5

We were visiting in Tacoma from California and had water leaking under our van. I called Ernies and explained what was going on and they were able to get me in the next morning. The repair was completed in less than 15 minutes at no charge. They are friendly and efficient. I would highly recommend them for your RV needs.

5

This was the first time we contacted Ernie's for assistance with our, new to us, 2020 Pleasure Way class B motorhome. The initial call was for a onsite request to help start our vehicle with its dead battery. He responded quickly and was able to get our rig running! He also did a systems status test onsite and showed us some issues that were being indicated on his diagnostic computer. We drove directly to his shop and within a couple of days Mercedes confirmed what he had seen. So that issue was delt with. We also had a broken valve issue with out propane tank and that was resolved for us. Because of the thorough work by his shop and techniquians we asked if they would give our newly purchased RV a general inspection and they did find a few issues, not found in the initial inspection by others before we bought our motor home, that will need to be addressed with the next few months. Communication throughout the process was great the entire team at Ernie's was courteous and professional and have earned our TRUST for all of OUR service needs when we are here at our Olympia homebase. This was truly a FIVE star experience!

5

Very helpful

5

We were only two days into our motorhome trip when I heard a screeching sound from the engine compartment after arriving in Olympia. It was late Thursday afternoon, and after calling several repair shops, I reached Ernie’s RV Repair. They told me to bring it in first thing Friday morning and they would check it out. Their technician quickly diagnosed the problem as the air conditioning clutch. I asked whether they could repair it before the weekend so we could get back on the road. Ernie said they were busy but would try if he could find the parts. He located a replacement compressor an hour away, quoted me a price, and offered to get the part himself so his tech could start the work. They completed the repair and had us back on the road by the end of the day. The rush service came at a premium, but Ernie was clear about the price beforehand, and getting back on the road that day was worth it to us. I appreciate how hard the team worked to help us continue our trip.

5

Thank you so much for the amazing service. I am so impressed with your thoroughness, attention to the details, your inspection process ( including pics!! ) and process for quality assurrance. I'll be back!

5

Ernie’s was quick to assess my 4 issues, get price quotes for parts, order parts, schedule and complete work, and keep me informed about any changes. From the moment I came into the shop the owner and his family and mechanics treated me with respect. The price they quoted was almost right on the money, even though they ran into an unforeseen issue. All repairs were done to my satisfaction and I am one happy customer

5

Ernie and the staff were very helpful and did a great job. We were traveling and they ordered the parts we needed and we came back a few days later for the repair. Everything was done in a professional and clean manner. I would recommend this business for RV service work.

5

Ernie's saved us! We're living in our trailer RV and traveling the U.S. One of our tires shredded and ripped a hole in the floor and destroyed the propane tubes feeding appliances. It was a mess. We limped into Olympia and checked into a hotel. Ernie took mercy on us and jumped right on the repairs. In just a few days he had us back on the road and we were able to keep up with campground reservations that had been planned a year in advance. Thanks Ernie!

5

I appreciated that they would call us with updates and follow ups on our Outdoor Timberline Titanium

5

Always great service. Highly recommend this company. Family owned and a pleasure to do business with!