Olympia RV and Trailer Repair

My thanks to all, but especially to Ernie & Wyatt for going the extra mile for me and answering all my questions with great patience. The service was great, the inspection informative, and the information excellent!

Ernies did a great job on my boat trailer bearings. Very thorough with the inspection, cleaning, repacking and replacing the bad bearings and races. I have complete confidence in their work. Amber, my service advisor, was very easy to work with and kept me informed throughout.

Very thorough. Answered all my questions. Got me in and out quickly. Appreciated the full inspection that came with the work I had scheduled and a heads up about winter inspection.

After some initial confusion (and frustration) regarding wiring my new used van to pull my new vintage trailer, I was on the road for regular local adventures. Fast forward two years when my first long distance adventure ended abruptly with a broken wrist, and a refrigerator of spoiled food upon my early arrival home. The broken wrist made the trip home inordinately long but the 7-prong plug containing the extra wire that was supposed to keep the battery that ran the refrigerator charged while tooling down the road appeared to have failed (or was not there at all as that was the initial problem--they didn't wire it properly despite me explaining to three different people the reasoning for the extra wire before I left it the first time). At this point, I didn't know if the extra wire had been properly installed when I left the vehicle for the second time or if it had possibly become loose or broken, because all previous trips had been less than 3-4 hours and the rig was always plugged in for several days before leaving and always plugged in at the campground (and the battery was replaced less than one year ago so it would not have been dead in such a short period of time as it was always fully charged whenever I started out) so a dead battery had never happened before. I went back to Ernie's and asked to speak with the manager in private explaining the initial debacle two years prior when the extra wire was not run and I had to leave the vehicle a second time. I admit I didn't get a name, but the manager is the owner's daughter. She was wonderful. Listened to my story, asked pertinent questions, didn't dismiss anything I said but did try to explain certain things that could be contributing factors. She was going to schedule me in for the next day to start the process of figuring out what was wrong, but wanted to go out with her machine to check to see if power was getting through. It was not. But then she decided to check the wiring at the fuse box and discovered one of the two fuses installed for this wiring had blown. I thought it was a direct connection, didn't even think about a fuse (my bad). She replaced both and gave me the extra fuse just in case it should happen again, so I wouldn't lose refrigerator capability. She was thorough, explained everything, and treated me as if I mattered. Wiring my van two years ago was actually a return trip to Ernie's as they had done work on my previous RV's broken spare tire rack. I will be returning should I need anything else in the future--being treated with respect goes a long way. Thank you Ms. Manager!

Been doing business with Ernie over a span of 30 years and alway found him to got the extra way. Repairs have always been good. Never had issues

I took my newly acquired 2011 Silverado pickup to the Chevy dealer to see if they would show me the wires and fuse needed to supply power to my trailer, which GM fails to hook up from the factory. All they would do is make a service appointment, over a month out. But they did say I could try Ernie's. Well, guess what - Ernie went out to my truck and in less than a minute showed me how to complete the job. That's the kind of service you just don't get anymore. Very much appreciated. If I ever need trailer repairs, I now know where to go.

I took my newly acquired 2011 Silverado pickup to the Chevy dealer to see if they would show me the wires and fuse needed to supply power to my trailer, which GM fails to hook up from the factory. All they would do is make a service appointment, over a month out. But they did say I could try Ernie's. Well, guess what - Ernie went out to my truck and in less than a minute showed me how to complete the job. That's the kind of service you just don't get anymore. Very much appreciated. If I ever need trailer repairs, I now know where to go.

Ernies is a hidden gemliterally. Kind of hard to find but well worth it. I have a camper van. Its almost impossible to find a shop that will service the vehicle chassis as well as the house. Ernies does it all and does it very well. Ernie answered all my questions and Gracie handled the scheduling, communication and close out very kindly and professionally. They have a new lifelong customer.

Always timely responses and thorough

Excellent service and friendly staff.