Olympia RV and Trailer Repair

I just dropped my RV off at Ernie's to be repaired. I asked if someone to drop me off at the bus stop and I was told "Yes, but you will have to wait for a few minutes." I waited and Ernie (the owner) came up to me (a few minutes later) and said you need a ride to the bus stop. I said yes. He said "How about I just drive you home so you don't have to take the bus." Ernie drove me home. Now, that was no little thing. Ernie's RV shop in near Olympia, just off Highway 101, and I live in Burien (Near SeaTac Airport, about 60 miles away). Wow, what a a surprise. As we approached my house, an hour later, I thanked Ernie and told him "You know you now have a customer for life." That kindness speaks volumes for Ernie's RV and Trailer Repair.

Ernie's is committed and dedicated to customer service and satisfaction. The entire team from the receptionist at the desk to the maintenance technicians are true professionals. Jason will work tirelessly to fulfill the needs of the customers. Don't waste your time and money at any other RV/ trailer repairers, Ernie's is by gar the leaders in the industry! Jay Evans US Army (retired)

Just Thank you so much. I know you squeezed me in, and I really appreciate it. Got good news on the new trailer also. Earnie spoke to me about the brakes needing broke in. He was right. On the way to the warentee shop they started working much better. Thank you again.

We had damage to the side of our trailer and needed 2 punctures repaired. Jamie worked with me and my insurance company to get new siding installed. The siding had to be painted and graphics added. It took a bit to get siding due to covid. After the repair, you can't tell that anything happened. Jamie was super great to work with and very nice.

Great Service. Our questions were answered and so far our problem (air conditioning) seems to be working fine right now. We’ll see how is does when we do get warmer again.

Always take care of us, and get us on our way, great job thank you 😊

Kerri at the front desk helped us with our problems on our Lance camper so we could be ready to go to an event. She was Very Knowledgeable Compassionate Friendly and an all around Good Person. Ernie you are lucky to have her as an employee!!!! Thank You for your fast and efficient work!!! See ya down the Trail!!! Kathy and Mark Drain

Very professional, knowledgeable and courteous.

Friendly, professional service, my power cable was ready when promised. Tech found 2-loose wires, and repaired them, and made me a new power cable, all for a reasonable price.

This was a 5 Star experience! The staff is warm, welcoming and very knowledgeable. They are detail oriented, collaborative and interested in getting the problems solved. Their experience and connections with other services in the community speaks to their understanding that they can't be everything to all people. I appreciate this! They referred us to another facility that had the technical expertise we needed for the engine/transmission challenges we were facing. The service we received from that vendor was also excellent! That is why we will be coming back to both depending on the need! We still have a refrigerator issue that is being resolved. Jamie and Ernie were willing to do the research to help us identify and complete the steps needed for success and we are on the way to completing that project as well!