Olympia RV and Trailer Repair

After some initial confusion (and frustration) regarding wiring my new used van to pull my new vintage trailer, I was on the road for regular local adventures. Fast forward two years when my first long distance adventure ended abruptly with a broken wrist, and a refrigerator of spoiled food upon my early arrival home. The broken wrist made the trip home inordinately long but the 7-prong plug containing the extra wire that was supposed to keep the battery that ran the refrigerator charged while tooling down the road appeared to have failed (or was not there at all as that was the initial problem--they didn't wire it properly despite me explaining to three different people the reasoning for the extra wire before I left it the first time). At this point, I didn't know if the extra wire had been properly installed when I left the vehicle for the second time or if it had possibly become loose or broken, because all previous trips had been less than 3-4 hours and the rig was always plugged in for several days before leaving and always plugged in at the campground (and the battery was replaced less than one year ago so it would not have been dead in such a short period of time as it was always fully charged whenever I started out) so a dead battery had never happened before. I went back to Ernie's and asked to speak with the manager in private explaining the initial debacle two years prior when the extra wire was not run and I had to leave the vehicle a second time. I admit I didn't get a name, but the manager is the owner's daughter. She was wonderful. Listened to my story, asked pertinent questions, didn't dismiss anything I said but did try to explain certain things that could be contributing factors. She was going to schedule me in for the next day to start the process of figuring out what was wrong, but wanted to go out with her machine to check to see if power was getting through. It was not. But then she decided to check the wiring at the fuse box and discovered one of the two fuses installed for this wiring had blown. I thought it was a direct connection, didn't even think about a fuse (my bad). She replaced both and gave me the extra fuse just in case it should happen again, so I wouldn't lose refrigerator capability. She was thorough, explained everything, and treated me as if I mattered. Wiring my van two years ago was actually a return trip to Ernie's as they had done work on my previous RV's broken spare tire rack. I will be returning should I need anything else in the future--being treated with respect goes a long way. Thank you Ms. Manager!

Been doing business with Ernie over a span of 30 years and alway found him to got the extra way. Repairs have always been good. Never had issues

I took my newly acquired 2011 Silverado pickup to the Chevy dealer to see if they would show me the wires and fuse needed to supply power to my trailer, which GM fails to hook up from the factory. All they would do is make a service appointment, over a month out. But they did say I could try Ernie's. Well, guess what - Ernie went out to my truck and in less than a minute showed me how to complete the job. That's the kind of service you just don't get anymore. Very much appreciated. If I ever need trailer repairs, I now know where to go.

I took my newly acquired 2011 Silverado pickup to the Chevy dealer to see if they would show me the wires and fuse needed to supply power to my trailer, which GM fails to hook up from the factory. All they would do is make a service appointment, over a month out. But they did say I could try Ernie's. Well, guess what - Ernie went out to my truck and in less than a minute showed me how to complete the job. That's the kind of service you just don't get anymore. Very much appreciated. If I ever need trailer repairs, I now know where to go.

Ernies is a hidden gemliterally. Kind of hard to find but well worth it. I have a camper van. Its almost impossible to find a shop that will service the vehicle chassis as well as the house. Ernies does it all and does it very well. Ernie answered all my questions and Gracie handled the scheduling, communication and close out very kindly and professionally. They have a new lifelong customer.

Always timely responses and thorough

Excellent service and friendly staff.

My trailer's turn signal and emergency flash signal stop working. I stopped at Ernie's and received a quick diagnosis and repair. I will definitely recommend Ernie's to friends and family. The young man who repaired my lights, was professional and friendly. I really appreciate the good communication of what was wrong and the repair he completed.

We have a 2019 Airstream 27' that was wearing the rear curbside rear tire outer edge after a recent winter getaway in Arizona. We had experienced bad highways and struck a deep pot holeAfter asking friends over coffee, it was suggested to take the rig to Ernies in the Olympia Mottman Industrial park. I was very pleased withs the first phone call with the timely appointment to check the wheel alignment. Amber, service advisor, as wonderful. She provided timely estimates on costs and expected deliver dates of the new axle. Communication was a breath of fresh air by phone, test and email from the entire counter staff. Great attitudes and flexibility to serve our needs was demonstrated throughout the entire repair. Highly recommend them. I will no longer be going to Seattle or Portland for dealer maintenance and repairs.

A shop that listens to your needs, communicates with you regularly and knows RV repair. We had a wonderful experience with a new axle installation.