We have a 2019 Airstream 27' that was wearing the rear curbside rear tire outer edge after a recent winter getaway in Arizona. We had experienced bad highways and struck a deep pot holeAfter asking friends over coffee, it was suggested to take the rig to Ernies in the Olympia Mottman Industrial park. I was very pleased withs the first phone call with the timely appointment to check the wheel alignment. Amber, service advisor, as wonderful. She provided timely estimates on costs and expected deliver dates of the new axle. Communication was a breath of fresh air by phone, test and email from the entire counter staff. Great attitudes and flexibility to serve our needs was demonstrated throughout the entire repair. Highly recommend them. I will no longer be going to Seattle or Portland for dealer maintenance and repairs.
Thank you for the fantastic review, Gary! We are thrilled to hear about your positive experience at Ernie's. Our team is dedicated to providing excellent service and clear communication every step of the way. We appreciate your recommendation, and we're glad to be your go-to for maintenance and repairs. See you next time!
- Ernie's Inc