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5

The folks that work at Ernies are very personable and professional. The customer service at Ernies is very good. Ernies has one problem. They provide such good service that they have too many customers. The problem that causes is my job kept getting bumped. This meant that it took longer to get my motorhome back. However when I would call they always asked me about my timeline and I think if I had answered that I needed it, they would have found a way to accommodate my needs. When I went to pick my rig up they thanked me for my patience and let me know that they appreciated it. That meant a lot to me that they would take the time to tell me that. Would I take my rig back to Ernies? Resoundingly yes I would. They try very hard to provide good customer service and I appreciate that!

Bill, the pleasure is all ours. Thank you for leaving this five-star review; it means a lot! We want to help our customers in any way we can; we'll see you next time!

- Ernie's Inc
5

Last week (7 Oct 2021) I had Ernie's RV Repair (Olympia) replace all 4 shocks on my RV. The front shock brackets were both bent unbelievably out of shape. However, the tech told me he thought he could repair the brackets without having to replace them.. I asked no questions as to how he would do that and told him to go ahead. It was unbelievable, but the tech managed to "fix" the badly bent brackets; using his knowledge of how to apply heat and cooling to get the brackets to reform to their original shape. He did a marvelous job of getting the brackets fixed and all new shocks installed in less than 6 hours. I highly recommend Ernie's RV Repair to repair RV's. Ernie's again exceeded my expectations and they still remain the "closest" RV shop to work on my RV; closest because no one between Burien and Olympia can do the excellent job that Ernie's does.

Charles, thank you so much for your thoughtful review and for sharing your story! We have a fantastic team of creative problem solvers at Ernie's; we are glad that they found the right solution for you!

- Ernie's Inc
5

Friendly, knowledgeable staff.

Thanks for taking the time to leave us this five-star review, Steve; it means a lot! We look forward to the next time we can help!

- Ernie's Inc
5

Fantastic communication - part ordered had a delayed delivery date, but I received proactive calls and updates to reschedule, and the day I came in for service, they accommodated an early start time for me. Nice waiting room, really down-to-earth friendly staff, and quality work!

Very happy to hear how well we did, Kami, and thank you for giving us the chance!

- Ernie's Inc
5

Ernies was excellent! He gave me an initial estimate low to high and came in about the middle. No surprises. He also continually updated me on the status of my repair. I am very happy to have found an honest upstanding repair facility.

Thanks for giving us the opportunity, Jerry! We look forward to your next visit!

- Ernie's Inc
5

These guys are Awesome! At a time when RV repairs are getting hard to come by, with wait dates out 3 weeks and more, these guys get on it! It was obvious that Ernies crew was swamped in work orders.. they got on my brakes, water system, and awning problems quick.. I had my RV back in less than a week! ..done fast and done right! Highest recommendation for Ernie and his team!

Many thanks for this great review, Chuck!

- Ernie's Inc
5

I was in a bind when I needed to leave town by a certain date and the crew found that I had soime bad breaks on my boat trailer and betweem Keri, Jason and Cole they got me handled. A big thanks to a great crew! Thanks for taking care of me again Ernie's!!!!

Thanks, Ron, we're glad to hear your brakes were taken care of!

- Ernie's Inc
5

We are thrilled to find you guys and you’ll be our new go to trailer service business thanks for all your help.

Hey, thank you, John, we're thrilled to be your trailer service guys!

- Ernie's Inc
5

You have an efficient setup. Just the dance we watched to get the rigs around was impressive.

Thank you, Dale!

- Ernie's Inc
5

I received excellent service on my camper at Ernie's this week and also from the employees at the front desk. Repairs, recommendations, and costs were explained to me with great patience. Ernie's has done major and minor repairs on my camper. I will continue to bring my RV needs and questions to Ernie's.

Ruth, thank you for this wonderful review. Thanks for the loyalty and this five-star review!

- Ernie's Inc
Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.