Reviews - Page 36 - Ernie's Inc

Dean Willis

4/28/2023

For our fifth wheel hitch install , We had to have our old hitch rails removed from our old pick up and Ernies even cleaned them up and repainted them with the install service, which was really appreciated. Very professional service , immaculately clean facility and friendly staff, they even paid for an Uber driver to shuttle me from work to get my pick up when it was done.

Thank you so much, Dean! for taking the time to share your experience with us! It's great to hear that you appreciated the professional service, clean facility, and friendly staff at Ernie's Inc. We're also happy to know that you found the complimentary Uber shuttle convenient. We're always here to provide the best possible service to our customers, and we look forward to assisting you again in the future.

- Ernie's Inc

Amy

4/28/2023

Awesome service, super friendly and helpful always. It’s really nice in todays world to be greeted with a friendly smile and a helpful attitude. Honest and thorough!!

Amy! Thank you so much for taking the time to share your experience with us. It's great to hear that our team's friendly and helpful attitude made your visit enjoyable. We really appreciate your kind words and hope to see you again soon!

- Ernie's Inc

Rhodetta Seward

4/28/2023

Gracie provided exceptional customer service oriented when checking me in for some repair work. She was careful to take plenty of photos of my new RV, as this was some repair one of the employees caused to my unit. I needed it to look brand new and she assured me it would. When I picked it up, I was very pleasantly surprised as it did. Ernie even offered to bring the unit to my home as I didn't have a ride over to pick it up. Now this is service! Kerrie explained what products to wash my unit with for the next 6 months, so the repair would not be damaged which I appreciated. Before this appointment, I needed a "now" oil change as I was getting ready to go on a camping trip and my "need change required" message came on. They worked me in, fortunately having all the right products/filters, etc. on hand. I could not be happier right now. Thank you so much.

Rhodetta, We are so glad to hear that Gracie, Ernie, and Kerrie provided exceptional customer service during your recent RV repair and oil change. It's great to know that they went above and beyond to ensure that your RV was repaired to your satisfaction and that you received helpful advice for maintaining it. We appreciate your feedback (and the five-star) and hope to serve you again in the future. We hope you had a great time on your camping trip!

- Ernie's Inc

David Schmidt

4/27/2023

Thanks for this five-star review, David! Have a great week :-)

- Ernie's Inc

Anonymous

4/25/2023

Good and fair pricing. Very responsive to queries.

Hi there! We appreciate your kind words about our pricing and responsiveness to queries. It's always great to hear feedback from satisfied customers like you. Thank you also for the five-star!

- Ernie's Inc

John Tarrant

4/25/2023

Earnie's is the best place to tkw your Sprinter based "C" class. I will always go to Earnie's.

John! It's great to hear that you had a positive experience and consider them the best place to take your Sprinter-based "C" class. I'm sure that other customers looking for a reliable and trustworthy auto shop will find your recommendation helpful. Thank you for the five-star rating!

- Ernie's Inc

Chris Knox

4/25/2023

Our new Hitch was better than expected !! Great job- Keep it up. We will be returning when the need arises !!

Your kind words are much appreciated Chris!, and We are delighted to hear you were impressed with our job and it exceeded your expectation. Thank you for taking the time to share your feedback and for the five-star.

- Ernie's Inc

Rick Gravatt

4/25/2023

HAD A COUPLE OF LITTLE ISSUSES WITH FIFITH WHEEL, DROPPED IT OFF AND THEY HAD EVERYTHING COMPLETED WITH IN A FEW DAYS. CUSTOMER SERVICE WAS GREAT.

Rick! It's great to hear that we're able to address your issues with your fifth wheel and complete the work within a few days. It's also wonderful to know that you had a positive experience with our customer service. I'm sure that others looking for a reliable and efficient auto shop will find your feedback helpful.

- Ernie's Inc

Robert McGregor

4/20/2023

Five stars! Fantastic service. Appreciated everything you've provided. Timely responses.

It's great to hear that you had a fantastic experience and received timely responses, Robert! Thank you for the five-star!

- Ernie's Inc

Clifford Pennell

4/15/2023

I have been taking my Motor Home to Ernie's for several years now. Each visit has been great and ended with smiling faces. In January I started having electrical problems with very sporadic functioning of things like mirrors, seats and inverters. Electrical problems are notorious for taking a long time to diagnose the source. The bottom line is the final outcome was wonderful. Several switches had to be replaced following a lot of trial and error and patience from the staff and me. I was kept informed and notified when my permission was needed to order parts or procedures.. Things are working great now and are reliable. Thanks to Ernie's we are back on the road again with smiles on our face. Thanks gang !!!

It's wonderful to hear that you have been a loyal customer for several years, Clifford! and that we were able to address the electrical problems in your motor home despite the challenges of diagnosing the issue. It's great to know also that you felt informed and involved throughout the process and that the staff's patience and persistence paid off in the end. Thank you for taking the time to share your experience with Ernie's Inc.

- Ernie's Inc

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