5

These guys are prompt, thorough, happy to serve. A truly great family run business.

5

Great service and value. Thank you.

3

Made an appointment for 0800. Was told RV would be ready by 1700 same day. Said I would pick up next day. Went to pick up at 1300 next day without calling ahead because RV was supposed to be ready prior day. Service hadn’t even begun and was told they would get right on it. What a waste of an hour of my time. No phone call, email or text to notify me it wasn’t ready. When I did pick it up it was in such a tight spot I barely had enough room to back my F350 to it and required assistance to pull it out because it was wedged between two others and couldn’t pull it straight out because of other RV’s blocking my path to the right. Would’ve been nice had they pulled it out for me.

5

The Digital RV coach assessment with pictures and comments is state of the art and something that I have never received at other RV maintenance and repair facilities to date. The visual inspection of the roof, batteries, lights, exterior to the suspension with pictures with recommendations is awesome. It provides an excellent overview of any items that will need attention in the future. The customer service and keeping you informed on the progress of the repair is superb. Ernie and his crew did a great job of repairing my 5th wheel suspension and wheel bearing/brake maintenance. A great local business.

5

I've had a tow hitch put on my RV, a tow package put on my car, and a bike hitch put on my car. In all cases, the work was done for the estimate, the quality is great, their explanation of how to connect/disconnect the vehicles was very thorough, the time they had to have my car was as planned, and the communication was always timely and the staff are all very professional. I have and will continue to recommend them.

Thank you so much for the rave review, Cindy! We're always glad to help your travels feel more comfortable. :-)

- Ernie's Inc
5

Great people! That's what I like the most. Work completed was top notch.

Thank you, Gale, for the kind words. We appreciate your support. :-)

- Ernie's Inc
5

Thanks for the great rating, Clinton! :-)

- Ernie's Inc
5

Thanks for coming in to see us, Robert. :-)

- Ernie's Inc
5

Thanks for the five stars, Sheri! :-)

- Ernie's Inc
1

Asked for brake diagnostics and repair. They “drove the trailer around the lot” and decided I needed a complete replacement to the tune of $6000. Weasels. To be fair, they offered an alternative replacement for ~$3100, but discouraged that. All on a $4,600 trailer with 100 miles on it. Refused to take the tire off and even look at the brakes. Some “Diagnostic”. Took their “estimate” and looked up the parts on line. They are charging a 10x markup on $129 parts. Do not go there.

Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.