5

I damaged the frame to my 5th wheel trailer while trying to set up on "unlevel" ground (poor training). The left rear jack (6 jack leveling system) spread outward and bent the frame. I began getting noticeable outer tire wear on all 4 tires. I called at least 2 dozen RV, collision, and/or welding repair shops for help. No one would help until I finally found Ernie's RV and Hitch Repair in Olympia Washington. They even looked and assessed the damage on the same day I called. Amazing. They reviewed the jack and frame but also found a bent rear axle. I then requested an upgrade to my suspension system to the MorRyde Suspension. Axle and parts were ordered and the work was scheduled one week later. Work was performed in a very timely manner and I picked up my trailer yesterday. Wow, was I amazed. They repaired the jack and frame, replaced the rear axle, added the MorRyde suspension system, and packed my wheel bearings. They also added 3 steel brace supports to the frame at rear axles to give it more stability. I am one happy camper! Their repair work and the newly installed MorRyde Suspension system eliminated 90% of the chugging I experienced while towing. It was so discouraging when I damaged the trailer but seeing the work Ernie's shop did for me made that all disappear. I am extremely grateful for their professional work. The repair costs were very reasonable and we're back on the road again, heading home to Alaska with confidence that structurally, we have a sound trailer, much better than the factory setup. Thanks, Ernie and Crew! Outstanding work! UPDATE: We made it back to Fairbanks Alaska on September 21st. We left Ernie's RV & Hitch Repair September 13th and drove the Alaska Highway back home via eastern Washington, a trip of more than 2,600 miles. The Alaska Highway had some pretty rough road sections before we made the Alaska border. My trailer help up great! I had no issues to contend with. I had no tire wear which indicates the suspension repair with the MorRyde upgrade were well worth the investment. It's better than factory new and that gives me confidence to make the trip south next summer. Once again, my sincerest gratitude to Ernie and the crew for the work done! Thank you. Thomas F.

Wow! What an amazing testimonial! Thank you for sharing your experience. We are thrilled we could be of service so you could have a fantastic trip. Cheers to more happy camping! :-)

- Ernie's Inc
4

Great people & honest service. I appreciate the time and effort they put in to understand what my issues were with my rig. Thank you all!

Thank you so much, Kelly! We appreciate you, too! :-)

- Ernie's Inc
5

Fair, honest place with a great staff.

Thank you, Corey! It is our pleasure to serve and we hope you have a terrific weekend. :-)

- Ernie's Inc
5

Thanks for the five stars, Melinda! We hope you have safe travels and fun adventures! 👍🏻😄🌴🌈

- Ernie's Inc
3

Helpful staff just pricey

Thanks for coming in to see us, Robert. We hope to provide a 5-star experience next time. Blessings and safe travels to you. :-)

- Ernie's Inc
5

It is always dreadful when something goes wrong with your RV and you can fix it. Well, call Ernie’s. They treat you with respect and keep you informed of cost along the way. Everyone I spoke to was very nice and professional.... but Kerri was fantastic!! She is a pleasant person to deal with and knowledgeable about the business... she represents Ernie’s very well. It is a relieve to know I have a reliable place to take my trailer when I have a problem and for winterizing. Thanks Ernie’s...and Kerri!!!

Awww! Thank you so much, Lisa! Your heartfelt review makes our whole team proud to repair your RV. Thank you for placing your trust in us. Happy travels! :-)

- Ernie's Inc
5

Amazing service and fair prices, Ernie will always great you with a smile and good conversation.

Thank you so much, Cliff! It’s always a pleasure. Enjoy your weekend!

- Ernie's Inc
5

Ernie does a great job of taking care of his employees, which in turn do a great job taking care of their customers! You are treated like family. He is supportive of our military and our schools which rate him as A #1 in my book! Check him out, you will not be disappointed!

Thank you, Reva! We have a servant's heart and we're always happy to take great care of our customers. Thank you for sharing the good news about our service. :-)

- Ernie's Inc
5

Ernie's is the best family run business in Olympia! They have amazing employees who always provide solid work by the date promised. I will never take my trailers anywhere else!

Thank you, Mallory, for your ongoing support! We appreciate you and it's always a pleasure taking care of your trailers. :-)

- Ernie's Inc
5

Did all he could to help me with a generator on my RV. It’s running great.

We're so glad we could be of service, Max. Thanks for coming in to see us. Happy travels! :-)

- Ernie's Inc
Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.