5

Called about putting in a gooseneck hitch on my truck. The man I spoke to was patient and helpful when I asked all my questions. Booked an appointment and they did a great job installing!

Thanks for the five stars and kind words about our team, Elana. Safe travels and have a wonderful week!

- Ernie's Inc
5

Being one of those who prefer to use the local Mom and Pop business's, Ernie's has been around of those I do use. They have grown a lot since their little shop over on Martin Way and they have significant RV repair experience. Their prices might seem a little bit over the top but you truly get more bang for the buck. For example if you take a trailer in to get the wheel bearings checked and repacked, they not only do the wheel bearings but they inspect and adjust the brakes, check the emergency braking system and do an over inspection of all your safety related items. In my mind I would prefer to pay a little extra for peace of mind and that's what I get when going to Ernie's. The only downside is their communications or lack thereof. I would have made this a 3 or 4 star review because of their lack of communication with me and the length of time it took to do the work I asked for. I brought my concern to the manager and he emphatically apologized 6 ways to Sunday and promised they would make a better effort in communicating with customers. That sense of taking responsibility is why I giving them 5 stars. Other than that little issue, I will continue to do business with them.

What a wonderful, thoughtful review! Thank you for the feedback on where we can improve, as well as listing all the things we did right. We appreciate the opportunity to serve and look forward to seeing you again. Happy travels! :-)

- Ernie's Inc
5

Great Service.

Thank you for the five-star review, Allen. We appreciate you.

- Ernie's Inc
5

Installed Surge Guard replaced. Install completed same day as appointment. Got home and tested all systems. Power went out so called and made arrangements to go up at 8am Monday morning. Service Technician Wyatt checked everything and determined it was the outside portable surge protection was the issue. We also discussed issue with slides not extending was operator error. Wyatt was very precessional and very pleasant to work with.

Thanks for letting us know our team did a great job, Eddie! We appreciate the opportunity to serve. :-)

- Ernie's Inc
5

Front counter staff providing friendly reliable service.

Thank you, Allen, for trusting our team. We look forward to seeing you again soon.

- Ernie's Inc
5

Awesome work, Awesome folks!!

Thank you for your support, Geo! We couldn't be more appreciative of you choosing our team.

- Ernie's Inc
5

Very pleased with the effort taken to track down an intermittent electrical issue related to the trailer brake controller.

Thank you so much, George! We deeply appreciate your trust in our RV repair team. 👍🏻😄💯

- Ernie's Inc
5

They were very professional, and finished quickly.

Thank you, Peggy! We appreciate you for coming in to see us. :-)

- Ernie's Inc
5

Excellent service, great folks running and working there, great at answering questions. Real problem solvers.

It was an honor and a pleasure serving you, Jack. We look forward to seeing you at the next service. :-)

- Ernie's Inc
5

Ernie had the right solution for my Tow vehicle. The Kits were installed tested and customized to my RV. I found Ernie and his staff very helpful and straight forward. I would use them again and recommend them to my family and friends.

Your review made our entire day. Thank you for your ongoing support, Sid!

- Ernie's Inc
Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.