Olympia RV and Trailer Repair

Though they did perform what was asked, they were unclear on exactly what was required or needed for parts replacement... which made price unclear for different amounts quoted. My appt was early morning and arrived early to drop...I wasn’t notified until late afternoon of concerns and had to view next morning. Communications could be better.

Thank you for your expert advice and genuine friendly service ordering parts for our horse trailer.

Called about putting in a gooseneck hitch on my truck. The man I spoke to was patient and helpful when I asked all my questions. Booked an appointment and they did a great job installing!

Being one of those who prefer to use the local Mom and Pop business's, Ernie's has been around of those I do use. They have grown a lot since their little shop over on Martin Way and they have significant RV repair experience. Their prices might seem a little bit over the top but you truly get more bang for the buck. For example if you take a trailer in to get the wheel bearings checked and repacked, they not only do the wheel bearings but they inspect and adjust the brakes, check the emergency braking system and do an over inspection of all your safety related items. In my mind I would prefer to pay a little extra for peace of mind and that's what I get when going to Ernie's. The only downside is their communications or lack thereof. I would have made this a 3 or 4 star review because of their lack of communication with me and the length of time it took to do the work I asked for. I brought my concern to the manager and he emphatically apologized 6 ways to Sunday and promised they would make a better effort in communicating with customers. That sense of taking responsibility is why I giving them 5 stars. Other than that little issue, I will continue to do business with them.

Great Service.

Installed Surge Guard replaced. Install completed same day as appointment. Got home and tested all systems. Power went out so called and made arrangements to go up at 8am Monday morning. Service Technician Wyatt checked everything and determined it was the outside portable surge protection was the issue. We also discussed issue with slides not extending was operator error. Wyatt was very precessional and very pleasant to work with.

Front counter staff providing friendly reliable service.

Awesome work, Awesome folks!!

Very pleased with the effort taken to track down an intermittent electrical issue related to the trailer brake controller.

They were very professional, and finished quickly.