5

Ernie's is an outstanding company with amazing customer service. I have been going to Ernie's for years and have never been disappointed. Their customer service is the benchmark by which other companies should strive to achieve. They are focused on quality, value, safety, and an unwavering commitment to customer service. Ernie's is awesome!!

This is such a great endorsement! Thank you, Larry, we appreciate the patronage!

- Ernie's Inc
5

Jamie who is at the front desk took the time needed to find the right product and check stock and order the product while I was there. I ended up not using the product and I talked to Ernie himself about returning and received a credit in a timely manner. I will use them again

Thank you so much for the kind words about our RV repair team. We look forward to seeing you again at the next service visit. 😄👍🏻

- Ernie's Inc
5

On time as promised. Prompt followup to discuss any new issues. Very satisfied.

Thanks, John!

- Ernie's Inc
5

Ernies is the only place I would take my trailer for repair or additional work. I would recommend them to anyone who is looking for a competent place to work on RV's

Thank you for this five-star recommendation, Donovan!

- Ernie's Inc
5

Great experience Ernie’s has great experience and knowledge. I am very pleased with the brake and suspension work they did on my boat trailer. I’ll recommend their shop to anyone needing trailer work.

Thanks for the wonderful feedback, Frank, and have a super weekend! :-)

- Ernie's Inc
1

Beware they come across professional but they are not they wanted to charge me 2,000 for a transmission flush they charged me 382.27 for an oil change wanted to charge me 5,500 for break work dismantled my air filter without me giving permission and didn’t install it back I had to walk in the shop with the assembly in hand for them to re install granted it’s a bad filter but no filter is not an option gave me attitude about the filter go to interstate automotive instead 50+ years in the business he charges 350 max for transmission flush and 150 max for oil change honest work there dishonest work at ernies I will tell everyone I know not to do business with them

We are sorry you feel this way, Nathan. Your air filter was destroyed by the rats that chewed through it and it needed to be replaced. In our RV repair shop, our policy is to perform a full inspection showing all we found so you can make intelligent decisions, your RV will be safer, and it will last longer. We don't take shortcuts here and our pricing reflects our extra value and care. We don't ever want our clients to have their RV broken down and on a tow truck.

- Ernie's Inc
5

I just dropped my RV off at Ernie's to be repaired. I asked if someone to drop me off at the bus stop and I was told "Yes, but you will have to wait for a few minutes." I waited and Ernie (the owner) came up to me (a few minutes later) and said you need a ride to the bus stop. I said yes. He said "How about I just drive you home so you don't have to take the bus." Ernie drove me home. Now, that was no little thing. Ernie's RV shop in near Olympia, just off Highway 101, and I live in Burien (Near SeaTac Airport, about 60 miles away). Wow, what a a surprise. As we approached my house, an hour later, I thanked Ernie and told him "You know you now have a customer for life." That kindness speaks volumes for Ernie's RV and Trailer Repair.

Charlie, we're so pleased that we could take care of you and your RV. We're looking forward to serving you again someday!

- Ernie's Inc
3

Thanks, Lynn, for your feedback. We hope we can give you a five star experience next time. Safe travels!

- Ernie's Inc
5

They fixed my problem with my Generator and the gentleman that explained everything to me when I picked my motorhome up was very professional and friendly and explained all my question and did not rush me. I would recommend Ernie's to anyone with RV problems.

Happy Monday, James, and thank you for the high recommendation. We appreciate your trust and the opportunity to serve. :-)

- Ernie's Inc
5

Thanks for the five stars, Leeland, and have a super weekend! :-)

- Ernie's Inc
Ernie's Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ernie's Inc (360) 456-6100 if you have any issues in accessing any area of our website.